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Why customers trust Google Apps with their business data(3)

posted Nov 21, 2011, 8:06 AM by Softhinker Qin   [ updated Dec 19, 2011, 11:57 PM ]

3. A different approach to patch management

No matter you're IT company or not, as long as there is some IT infrastructure in your office, you must encounter the hassle of patching it, i.e. a downtime is expected to patch IT system. That will become hassle-free when you go Google because all patch management will be transparent to you and carried on by Google at the backend quietly.

IT security professionals often ask me how we address patching. In our data centers we take a different approach to patch management. Rather than many different types of systems, we have a very homogeneous architecture that allows us to be highly efficient in deploying patches. The data center machines are specifically designed and identically configured in ways that reduce the potential number of vulnerabilities within our systems compared to traditional on-premise, so called “private cloud” and hybrid technologies. When a patch is required, our architecture allows us to deploy it very quickly across all our systems. And it’s seamless and invisible to our customers, which allows them to take a different approach to patch management as well: one that reduces risk and cost.